Cloud-Johann
I’m Johann, a Salesforce Architect from Berlin. My passion lies with everything concerning Salesforce Architecture. I also venture out into Administration, Product Management, and Coding.
Charity: If you like the content on this page and you’d like to give back, I ask you to donate to a charity. If you don’t already have a favorite charity, I recommend GiveDirectly.
My recent blog posts:
- 3 Things I learned on vacation for my next Salesforce project
The last 6 weeks were an amazing time. A long relaxing vacation with friends and family. There are a few things I learned for my Salesforce …Continue reading “3 Things I learned on vacation for my next Salesforce project”
- In-App Guidance, Macros and Quick Text – Underrated Features?Document Status: First Draft Company background:Large-scale, global Service Cloud implementation. Business Goals: Increase agent productivity Standardize processes Simplify Salesforce implementation Speed up agent onboarding Summary …
Continue reading “In-App Guidance, Macros and Quick Text – Underrated Features?”
- CTA Mock Review board and Q&A: Universal Safety – Episode 4CTA Mock Review & Q/A Episode 4Scenario: Universal SafetyCandidate: Adam Watson Judges: Lilith, Martin V., Vinay, JohannDate: 28.07.2021 Supported Charity:givedirectlyhttp://bit.ly/2LgK3Hb