Op-Ed: Not all bugs need fixing, but all errors require handling!

SUMMARY: Just because something looks like a bug doesn’t mean it needs a fix; sometimes, gracefully handling the error is more than enough. A few days ago, Isabella contacted me: The Knowledge Article Export PDF app needs to be fixed. Nothing is working, no error message, nothing. Fix IT! Isabella did an excellent job debugging, …

Success Story: How we conquered complexity with microservices and the adapter pattern

Problem: Build a flexible payment gateway connector Solution: Use the adapter pattern and microservices (a.k.a. Invocable Methods) About a year ago I was deep in a project of integrating a payment gateway with B2B Commerce LE and Salesforce Order Management. The payment gateway has uncountable options and functions. We got tasked to build a connector …

Opinion: Many #journeyToCTA skills are not Salesforce specific

Some people are worried: Is all the investment in a CTA actually worth it? What if one switches to another technology, will all the hard work for the CTA be useless, wasted effort? I think many skills you learn throughout your #journeyToCTA are helpful no matter what (IT) career you pursue long term. Examples: – …

Leads != Money  Or how I make more money with less effort

A few weeks ago I increased the price of my apps significantly.While it is too early to draw conclusions, I want to share my first learnings.First the bad news, and that hurts my ego. The number of Leads and trial installs fell significantly. I have to admit, that hurts! Seeing all the new installs and …

journeyToCTA: Our benchmark is WAY off!

One of the side effects of #journeyToCTA is that the benchmark becomes completely off.I met so many amazing, smart, hard-working, nice, successful, ambitious, legendary people over the last couple of years. All of them are truly awe-inspiring.I can admit, it puts a strain on my self-esteem, it feels intimidating.To use Lilith Van Biesen words:”We are comparing ourselves not only …