Most of you know, Nadina D. Lisbon and Melissa Hill Dees are two of our community heroes and MVPs. Nadina and Melissa took the time to talk to me about the why, what, and how of being a community hero.Thank you so much for giving me so much great advice on giving back to the …
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Ever since Gemma's presentation about her Review Board experience I was scared of the Org strategy and the need of changing it. In my study group, we spent a lot of time practicing to change Org strategy on the fly. In today's session, I share why and how to change the Org strategy. https://youtu.be/batprn8FUk8
Introduction At the beginning of this year, I challenged myself to release an AppExchange app. Little did I know that it leads to a full-blown business venture of mine. Two months ago, I released my first app “Knowledge Article PDF” on the AppExchange. In this post I share some of my learnings and the takeaways …
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Vinay is CTA! Vinay Sail, nobody else I know of, deserves the title of CTA more. He must have been a member of every CTA study group out there, worked with everyone on #journeyToCTA, been part of upwards of 70 mocks exams, and studied countless hours. Vinay showed what true dedication to the cause looks …
We all know it's not easy to become CTA. Nevertheless, nothing really prepares us for how much we actually have to do.In this week's Road To CTA I cover why you have to put in the work, no matter what your background is, and what it means to put in the work.It's a little on …
Dear Nina I have the feeling you are part of my life, despite us only meeting twice. It must be three years, that I follow each of your steps. Your contributions are just a blast to read, watch or listen to. It’s always a source of joy for me. You are so positive, creative, funny, …
The trailblazers over at 100 Days of Trailhead gave me the opportunity to share my story from Admin to Architect. Recording this video felt like the closure point of a long journey. My journeyToCTA made me a different, I hope better, person. Not by learning everything about Salesforce but by meeting amazing people from around …
Disclaimer: In the following post, I use a bug report as an example. The following also applies to any feature request or solutioning. We all know the situation, a customer Email pop's up, something is not working. The customer complains: Leads are not generated. All we want is to make the customer happy again. My …
Many people take time out of their day to hop on calls with me and share their knowledge. In place of all the people, I want to thank Tom Leddy today.I can't list all of the insights he gave me during our chats, here's just a shortlist of learnings from our recent chats: Keep it simple, really …
Mung Fan reached out to me with a list of great questions. He was kind enough to agree to a publication of the questions. The Q&A requires some familiarity with my previous content. We hope, the Q&A is of help to some of you.Thanks to Lilith for making this post a reality. Q&A Mung: Hello …
